Frequently Asked Questions

FAQ's

We know that choosing the right bedding is a personal decision, and you may have a few questions along the way. To make things easier, we’ve gathered the most common queries our customers ask. From materials to packaging and care, these answers will help you understand why Imperial Bamboo products are safe, sustainable, and designed with your comfort in mind. If you still have questions after browsing our FAQs, please don’t hesitate to reach out, we’re always here to help.

Do your products contain any chemicals?

No. Each product undergoes strict evaluation and testing according to international standards. Our bedding is free from harmful substances like formaldehyde and toluene, ensuring they are safe for both adults and children.

We use biodegradable and recyclable materials, mainly durable Kraft paper, to protect your order. It’s eco-friendly, sturdy, and designed to keep your product safe while reducing environmental impact.

Yes, 100%. Our Kraft paper packaging is fully recyclable and naturally decomposes into cellulose fibres without leaving harmful traces. We also avoid bleaching or chemical processing to maintain its eco-friendly integrity.

Absolutely. Our products are made from pure bamboo fibre, which is naturally hypoallergenic. It resists dust mites and keeps your bedding fresh and healthy — perfect for those with sensitive skin or allergies.

With the right care, bamboo bedding can last for years. It is naturally strong and durable, and when cared for according to our care guide, your pillows and mattresses will retain their comfort and support for a long time.

Yes. Bamboo fibre is softer, more breathable, and more sustainable than cotton. It naturally regulates temperature, keeping you cool in the summer and warm in the winter, while being kinder to sensitive skin.

Bamboo is naturally thermo-regulating. It wicks away moisture and promotes airflow, so you stay comfortable all year round, never too hot and never too cold.

Very. Bamboo grows quickly, requires little water, and doesn’t need pesticides to thrive. Choosing bamboo products means you’re making a sustainable choice for both your home and the environment.